Technical Writer Consultant (Pune)

Technical Writer Consultant (Pune)

08 Nov
|
JSM Consulting
|
Pune

08 Nov

JSM Consulting

Pune

What You Will Do:

- Create engaging learning activities and compelling course content using DAP tool

- Work with the product owners, subject matter experts, Learning team to identify target audiences training needs

- Take ownership of and responsibility for the following deliverables: Training plan; Training materials; Training logistics; Training facilitation; Project status reporting

- Provide exercises and activities that enhance the learning process

- Build and test training collateral
- identify bottlenecks or skill gaps and implement effective solutions

Knowledge, Skills & Abilities

- Excellent English communication skills (written & verbal)

- Experience using content authoring tools (WhatFix, intercom)

- Experience with SCROM and testing on LMS (cornerstone)

- Experience using content authoring tools (Whatfix, PPT, word, video etc.)

- Minimum of 7-10 years experience in enterprise learning, development and communication

- Develop and manage the Train-the-Trainer Program

- Collaborate with SMEs to identify training needs for upcoming releases for the impacted roles

- Develop training project timelines and manage the deliverables

- Responsible for training materials creation and reviews and improve existing materials





- Provide regular updates to Freedom leaders and POs on upcoming and ongoing training

- Schedule trainers SMEs to support end user training schedule

- Collaborate with communications to develop and deploy training communications and invites

- Track and report on attendance, training completion, proficiency measures

- Drive resolution of all issues and questions related to training

- Serves as the primary training point of contact for stakeholders

- Take ownership of and responsibility for the following deliverables: Training plan; Training materials; Training logistics; Training facilitation; Project status reporting

- Liaise between SMEs, Leaders, LO and WhatFix Support Team

- Ability to identify bottlenecks or skill gaps and implement effective solutions

- Proficiency in managing multiple projects, timelines, and deliverables efficiently.

- Expertise in developing engaging and effective training materials and programs.

- Familiarity with various enablement tools and platforms used for training, content creation, and performance tracking.

If interested , kindly share your updated CV at [email protected]

📌 Technical Writer Consultant (Pune)
🏢 JSM Consulting
📍 Pune

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