We're hiring for our client| Supply Chain Delivery Head Global Operations

Location: Bengaluru / Mumbai / Kolkata

Experience: 20+ Years

Qualification: Graduate / Postgraduate (MBA Operations preferred)

Industry: ITES / BPM / BPS / Supply Chain & Procurement Outsourcing

Enrich & Enlight is hiring for one of our leading global IT services clients.

We are looking for an accomplished Supply Chain Delivery Head with extensive experience in managing large-scale global Supply Chain & Procurement operations, driving transformation, ensuring operational excellence, and delivering profitable business growth.

Key Responsibilities:

- Lead end-to-end global Supply Chain & Procurement delivery operations.
- Manage large-scale engagements involving 1,000+ FTEs and 20+ clients across multiple geographies.
- Own delivery P&L;, revenue growth, profitability, and margin improvement.
- Drive operational excellence, SLA/KPI adherence, client satisfaction, and service delivery governance.
- Lead digital transformation initiatives leveraging automation, GenAI, analytics, and continuous improvement.
- Manage CXO-level client relationships, escalations, and strategic governance.
- Support RFPs, current deals,



contract renewals, and cross-sell/up-sell opportunities.
- Drive risk management, compliance, and global delivery transformation.

Key Skills Required: Global SCM & Procurement Delivery Leadership

Large-Scale BPS/BPM Operations (1,000+ FTEs)

P&L; Management & Margin Optimization

Strategic Client Engagement & CXO Stakeholder Management

Supply Chain & Procurement Transformation

SLA/KPI Governance & Operational Excellence

Automation, GenAI & Digital Transformation

Commercial Pricing Models – Fixed Price, Outcome-Based & Gainshare

Risk Management, Contract Compliance & Delivery Governance

Preferred Certifications: Six Sigma Green Belt / Black Belt, SCM Certifications.

Interested senior professionals can share their updated profiles via DM or @ (phone hidden)

Enrich & Enlight | Passion to Provide Talent www.enejobs.com

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📌 Supply Chain Delivery Head (Bengaluru)
🏢 Enrich & Enlight Business consulting
📍 Bengaluru