Role & responsibilities

1. Demand forecasting across all online channels

- Own the SKU channel location demand forecast for every e-commerce and quick-commerce partner, and scale it as new partners are added.
- Build forecasts that account for platform events, promotions, pricing changes, seasonality and channel-specific ordering behaviour (PO-based vs. marketplace vs. dark-store replenishment).
- Track forecast accuracy and bias every cycle, explain misses, and improve the model over time.
- Translate forecasts into supply plans and run the online inputs into the monthly S&OP; process.

2. Get Honasa ready for a regional QC supply chain

- Design the most efficient regional network for quick commerce: which cities and clusters to serve from where, how many nodes, and how they connect to partner warehouses and dark stores.
- Build the cost case for each option: freight, warehousing, handling, inventory carrying cost and the impact on fill rates and lead times.
- Identify what can go wrong (stock fragmentation, slow-moving inventory in regional nodes, shelf-life risk, partner capacity, appointment delays) and plan mitigations.
- Define the readiness checklist across systems, people, 3PL/warehouse partners, inventory norms and partner integrations, and drive it to completion.

3. Demand planning for all recent product launches (NPDs)

- Own launch forecasts for every NPD across online channels, category benchmarks and channel plans.
- Set initial stock allocation by channel and location and plan the replenishment ramp after launch.




- Track early sell-through and correct plans quickly to cut both lost sales and dead stock.

4. Clean inventory reconciliation with every partner

- Design reconciliation processes with each partner covering inbound, GRN, damages, returns, shrinkage and claims.
- Set a regular recon cadence and close open gaps with partner teams.
- Build dashboards and controls so inventory mismatches are caught early and resolved within agreed timelines.

Additional -

- Program-manage financial reconciliation for the Online Revenue team: partner settlements, receivables, claims, deductions and margin/scheme reconciliations.
- Build repeatable processes, owners and timelines with finance and partner teams so recons close on schedule.
- Track open items, escalate blockers, and report recon status to leadership.

Preferred candidate profile

- Experience: minimum 67 years in supply chain distribution planning and demand planning.
- Brand-side QC experience: must have worked at a brand (not only a platform or 3PL) and directly managed the quick-commerce supply chain, ideally including regional or city-level supply for QC.
- Strong analytics: very sharp with data. Advanced Excel/Google Sheets is a given; comfort with SQL and BI tools (Power BI, Tableau or Looker) is expected.
- Partner management: experience working directly with e-commerce and QC partner teams on POs, fill rates, inventory and claims.
- Ownership: able to take ambiguous problems, structure them, and drive them to closure across multiple teams.

📌 Supply Chain Business Partner, Online Revenue (Gurugram)
🏢 Mamaearth
📍 Gurugram