Job Title: Spa Duty Manager

Company:Cherry Blossom Spa

Location: Yelahanka,Bangalore, Karnataka

Job Type: Full-Time

Experience: 2–5 Years

Department: Spa Operations

Job Overview

Cherry Blossom is looking for a responsible, energetic and customer-focused Spa Duty Manager to oversee daily spa operations, manage staff, drive sales and ensure excellent guest satisfaction.

The ideal candidate should have strong leadership, team management, customer service and sales skills, preferably with experience in the spa, salon, hotel or hospitality industry.

Key Responsibilities

1. Daily Operations

- Manage and supervise daily spa operations.
- Ensure smooth opening and closing procedures.
- Maintain hygiene, grooming and housekeeping standards.
- Ensure all staff follow company SOPs and service protocols.
- Monitor room readiness, equipment and product availability.

2. Sales & Business Development

- Achieve daily, weekly and monthly branch sales targets.
- Motivate team members to upsell and cross-sell services.
- Drive membership sales, packages and retail product sales.
- Monitor average billing value and staff-wise performance.
- Follow up with existing, inactive and potential customers.
- Generate repeat business and improve customer retention.

3. Team Management

- Supervise therapists, receptionists and support staff.
- Allocate duties and prepare staff schedules.
- Monitor attendance, punctuality and grooming.
- Conduct daily team briefings and motivate staff.
- Identify training requirements and improve team performance.

4. Guest Relationship Management





- Ensure professional guest greetings and consultations.
- Handle customer feedback, complaints and service recovery.
- Maintain robust guest relationships and encourage repeat visits.
- Ensure a high standard of customer satisfaction.

5. Reporting & Administration

- Prepare daily sales and operational reports.
- Maintain staff attendance, sales records and appointment registers.
- Monitor inventory and stock requirements.
- Report branch performance and operational issues to management.

Candidate Requirements
- Minimum 2–5 years of experience in spa, salon, hotel or hospitality management.
- Strong communication and leadership skills.
- Good sales and customer-handling abilities.
- Knowledge of spa operations and service standards.
- Basic computer knowledge and MS Excel skills.
- Ability to manage a team and achieve business targets.
- Presentable, disciplined and result-oriented.

Skills Required
- Spa Operations Management
- Team Leadership
- Sales & Revenue Generation
- Customer Relationship Management
- Staff Training & Motivation
- Inventory Management
- Reporting & Administration
- Upselling & Cross-selling

What We Offer
- Competitive salary based on experience.
- Attractive performance-based incentives.
- Career growth opportunities.
- Professional and supportive working environment.

Interested candidates can apply now and become part of the Cherry Blossom team. Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits

- Provident Fund

Application Question(s):
- Are you Stay in & around Yelahaka

Location:
- Yelahanka, Bengaluru, Karnataka (Preferred)

Work Location: In person

📌 Spa Duty Manager (Yelahanka)
🏢 CHERRY BLOSSOM
📍 Yelahanka