Social Media & Online Reputation Intern (Founder's Office) (Bengaluru)

Social Media & Online Reputation Intern (Founder's Office) (Bengaluru)

08 Nov
|
EverydaySmile
|
Bengaluru

08 Nov

EverydaySmile

Bengaluru

About us

EverydaySmile Solutions is a tech- and AI-driven healthcare company.

About the role

You will run the daily social media and online presence of our healthcare clients on Facebook, Instagram, LinkedIn and Google Business Profile. You will publish on time, engage with patients, manage reviews and track results, so our clients get found, trusted and contacted online.

Key responsibilities

Publishing & planning

- Build the monthly content calendar for each client with the Content Creator Intern
- Schedule and publish posts, reels and stories using Meta Business Suite and other scheduling tools
- Write captions, hashtags and explicit calls-to-action (call, WhatsApp, book appointment)

Monitoring & engagement

- Check all pages daily for comments, DMs, tags and mentions, and reply politely within agreed response times
- Route patient enquiries (appointments, test prices, reports, timings) to the client’s front desk or WhatsApp team, and log leads
- Escalate complaints, negative comments and sensitive medical questions to the Marketing Lead immediately. Never give medical advice online.

Google Business Profile

- Keep each profile accurate: address, timings, phone, services, tests,



doctors and photos
- Publish regular posts and offers, and add fresh facility photos
- Respond to Google reviews and run review-request drives with client staff
- Track profile calls, direction requests and website clicks

Reporting

- Prepare weekly and monthly client reports covering followers, reach, engagement, leads, reviews and rating
- Track competitor pages and suggest improvements

Requirements

- Practical knowledge of Facebook, Instagram and LinkedIn business pages and Meta Business Suite
- Clear, polite written communication in Hindi and English
- Organised and consistent, able to manage multiple client pages without missing schedules
- Basic Excel or Google Sheets skills for trackers and reports
- Own laptop and smartphone

Good to have

- Experience with Google Business Profile or Google reviews
- Basic knowledge of Meta Ads, boosted posts or Google Ads
- Familiarity with Buffer, Hootsuite or similar tools
- Exposure to healthcare, hospitality or other service businesses

UNPAID || ||3-6 months Internship||

📌 Social Media & Online Reputation Intern (Founder's Office) (Bengaluru)
🏢 EverydaySmile
📍 Bengaluru

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