ServiceNow Architect / Technical Lead to oversee the ServiceNow Platform of a prominent global company that makes extensive use of SecOps and Performance Analytics in ServiceNow. The ServiceNow Architect provides vision and leadership in the architecture, design, and implementation of an innovative and differentiated service management offering.
Responsibilities
- Work with the client to design and modify a cohesive framework of integrations, data, security, SLAs, workflows, and dashboards in Performance Analytics, SecOps, and Custom applications in support of a global ServiceNow landscape spanning numerous instances.
- Service Portal design, often in support of custom applications.
- Hands-on development experience of ServiceNow scripting like Business Rule, Script Includes, Fix Scripts workflows, UI Action, UI Policy, Client Scripts, Email Inbound.
- Expert knowledge of GRC applications required.
- Expert knowledge of SecOps applications required.
- Extensive knowledge of Performance Analytics required.
- Very positive experience of REST and SOAP based integration, scripted REST and SOAP API creation.
- Implement ServiceNow in Domain separated instance.
- Provide support of custom applications development and migration.
- Support Virtual Agent configuration and development.
- Experience in ServiceNow Mobile app development.
- Worked on CSM, HRSD, GRC, ITBM modules.
- Expert in working on Performance Analytics.
- Knowledge of Integration Hub preferred.
- Excellent knowledge of ServiceNow Best Practices.
- Develop methodologies for consistent development, improvement, and deployment of designed solutions.
Candidate Requirements
- 8+ years of relevant experience with ServiceNow required.
- 3+ years experience with Java Script required.
- ServiceNow System Administrator certification required.