08 Nov
|
BMECO Powertech Solutions
|
Ranchi
08 Nov
BMECO Powertech Solutions
Ranchi
Company Description -BMECO Powertech is a machinery company headquartered on Bengaluru l, India. The organization focuses on providing machinery-related products and services to a diverse range of industrial clients. As a growing business, it offers opportunities for team members to contribute to service quality, customer satisfaction, and operational efficiency. Prospective employees can expect a work environment that values reliability, technical expertise, and strong client relationships.
Role Description The Service Manager role is a full-time, on-site position based in Ranchi.
The Service
Manager will oversee day-to-day service operations, including scheduling and supervising service activities, coordinating maintenance and repair work, and ensuring timely resolution of customer issues. This role involves managing service teams, monitoring performance, implementing service standards, and maintaining accurate service documentation and reports.
The Service
Manager will collaborate with sales, technical, and administrative teams to optimize service delivery, support customer retention, and uphold safety and compliance requirements. The position requires active engagement with clients to understand their machinery-related needs, provide technical guidance,
and maintain strong skilled relationships.
Qualifications
- Proven experience in service management or a similar role within machinery, equipment, or industrial services.
- Strong technical understanding of machinery operations, maintenance procedures, and troubleshooting practices.
- Demonstrated ability to lead and supervise service teams, including task allocation, performance monitoring, and mentoring.
- Solid customer service and client relationship skills, with the ability to manage expectations and resolve issues effectively.
- Good organizational and time-management skills to handle multiple service requests, schedules, and documentation.
- Effective communication skills in English and local languages, both verbal and written, for coordination with clients and internal teams.
- Familiarity with safety standards, compliance requirements, and best practices for on-site industrial work.
- Proficiency in basic computer applications and service reporting tools.
- Diploma or degree in mechanical engineering, industrial engineering, or a related technical field is preferred.
- Prior experience working in or around Ranchi/Angul or similar industrial regions is an advantage.
📌 Service Manager (Ranchi)
🏢 BMECO Powertech Solutions
📍 Ranchi