> Role: Senior Business Analyst – Business Transformation & Enterprise Technology
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> Industry: Life Sciences / Consumer Healthcare
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> Engagement: Client-facing, hands-on business analysis and delivery
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> 1. Role Overview
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> We are seeking an experienced, highly independent Senior Business Analyst to support enterprise technology and business transformation initiatives at Haleon. The role requires a hands-on qualified who can independently engage business stakeholders, uncover underlying business needs, challenge assumptions, resolve ambiguity and translate business requirements into clearly defined, actionable and testable specifications. The successful candidate must demonstrate personal ownership of business analysis deliverables and operate proactively with minimal supervision.
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> 2. Key Responsibilities
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> A. Business Requirements & Analysis
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> - Independently lead requirements discovery, elicitation, analysis, documentation and validation.
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> - Engage stakeholders to distinguish underlying business needs from proposed technology solutions.
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> - Develop business requirements, functional specifications, user stories, use cases, business rules and acceptance criteria.
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> - Prioritise requirements based on business value, criticality, dependencies and delivery constraints.
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> - Maintain requirements traceability across solution design, development, testing and business acceptance.
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> B. Business Process Analysis & Transformation
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> - Analyse and document current-state (As-Is) business processes.
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> - Identify operational inefficiencies, process gaps, dependencies, controls and root causes.
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> - Define future-state (To-Be) processes in collaboration with business and technology teams.
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> - Conduct structured fit-gap assessments between business requirements and proposed technology capabilities.
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> - Assess the business and operational impact of process and solution changes.
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> C. Stakeholder Engagement & Workshop Facilitation
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> - Independently plan and facilitate business requirements workshops.
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> - Manage stakeholders with competing priorities and conflicting expectations.
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> - Challenge assumptions constructively and drive consensus on requirements and business decisions.
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> - Validate requirements, process designs and proposed solutions with stakeholders.
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> - Maintain effective communication across business, technical and operational teams.
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> D. Business-to-Technology Translation
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> - Translate business needs into actionable functional and technical requirements.
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> - Work with architects,



developers and platform teams to clarify requirements, business rules and data dependencies.
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> - Evaluate solution options, constraints and trade-offs.
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> - Ensure technology solutions address the original business problem rather than simply delivering documented features.
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> E. Data Analysis & Data Quality
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> - Identify business data requirements, definitions, sources and ownership.
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> - Analyse data dependencies, gaps and quality concerns.
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> - Define data-validation rules and reconciliation requirements where applicable.
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> - Work with technical teams to ensure data requirements are reflected in solution design and testing.
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> F. UAT, Business Acceptance & BAU Readiness
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> - Translate requirements into business-focused UAT scenarios and acceptance criteria.
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> - Coordinate business users during UAT execution.
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> - Support defect triage, retesting and resolution.
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> - Validate that delivered solutions meet agreed business requirements.
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> - Support formal business acceptance and transition into business-as-usual operations.
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> G. Change, Scope & Decision Management
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> - Manage requirements changes, impact assessments and scope boundaries.
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> - Maintain traceability of decisions, assumptions, dependencies and unresolved questions.
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> - Assess downstream impacts across business processes, data, interfaces, configuration and testing.
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> - Escalate unresolved issues with clear options and recommendations.
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> 3. Mandatory Competencies
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> Candidates must demonstrate practical, hands-on proficiency in:
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> 1. End-to-end business analysis, including discovery, requirements, solution validation and UAT.
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> 2. Independent stakeholder engagement and requirements elicitation.
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> 3. Requirements documentation and traceability.
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> 4. As-Is and To-Be business process analysis.
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> 5. Workshop facilitation and stakeholder conflict resolution.
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> 6. Business-to-technical requirements translation.
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> 7. Fit-gap analysis and structured problem-solving.
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> 8. Requirements prioritisation and change impact assessment.
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> 9. Business rules, acceptance criteria and solution validation.
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> 10.



Proactive ownership with limited supervision.
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> 4. Preferred Experience
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> - Business analysis experience within Life Sciences, Pharmaceuticals or Consumer Healthcare.
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> - Enterprise technology transformation, platform replacement or application modernisation.
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> - Experience working across geographically dispersed, cross-functional stakeholder groups.
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> - Exposure to regulated business processes, compliance requirements and data-intensive systems.
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> - Familiarity with Agile and hybrid delivery environments.
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> 5. Expected Deliverables The successful candidate should be capable of independently producing and maintaining:
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> - Business Requirements Documents / Functional Requirements Documents
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> - User stories and acceptance criteria
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> - As-Is and To-Be process maps
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> - Requirements Traceability Matrix
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> - Fit-gap assessment and impact analysis
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> - Data requirements and business rules
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> - UAT scenarios and business validation evidence
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> - Stakeholder decision, assumption and dependency logs
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> 6. Critical Success Factors The client places particular emphasis on the individual's ability to:
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> - Operate independently: Drive business analysis without requiring repeated prompting or detailed direction.
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> - Challenge and clarify: Ask the right questions until business needs and requirements are understood.
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> - Manage stakeholders: Resolve ambiguity, conflicting expectations and competing priorities.
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> - Own outcomes: Take responsibility for the quality and completeness of BA deliverables.
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> - Think end-to-end: Connect business discovery, process analysis, requirements, technology delivery, UAT and operational readiness.
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> - Demonstrate hands-on capability: Clearly articulate personally performed activities and produced deliverables, rather than relying on broader team or programme achievements.
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> 7. Candidate Evaluation
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> Candidates should be prepared to discuss their personal contribution to a business transformation initiative, covering the complete journey from initial stakeholder discovery to business acceptance.
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> The assessment will focus on practical BA competency, structured thinking, stakeholder management, requirements quality and the ability to independently navigate complex business situations.
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> The defining requirement is a practitioner who can independently lead business analysis and deliver clear, validated business outcomes- not simply coordinate or govern project delivery.

📌 Senior Business Analyst – Business Transformation & Enterprise Technology (India)
🏢 Cognizant
📍 India