Role & responsibilities

- Support school and program setup activities, including webstore validation, webstore setup, source code creation, Blue Cherry setup, and Blue Cherry maintenance through HubSpot or other internal systems.
- Assist with sales operations requests including pricelist setup, customized assortment authorization forms, sales imports to HubSpot, and maintenance of accurate customer and account information.
- Coordinate bulk order management activities, including quote preparation, purchase agreement support, order entry, revisions, and follow-up communication.
- Maintain and support assigned account groups, including TIN account management and other account maintenance tasks as assigned.
- Develop and maintain prospect contact lists to support sales outreach, pipeline development, and customer growth initiatives.
- Apply a working understanding of the sales cycle, school account processes, HubSpot workflows, Kibo/webstore processes, and internal support systems to complete requests efficiently.
- Communicate clearly with sales, account management, operations, and internal support teams to confirm requirements, resolve questions, and minimize delays caused by handoffs or time zone differences.
- Participate in status calls, project updates, and feedback loops to ensure requests are completed accurately and on time.
- Follow documented SOPs while also using positive judgment to handle conversational, interactive, or project-based requests that may require clarification or prioritization.

Preferred candidate profile





- Experience in sales support, account coordination, customer service, order management, or a related administrative support role.
- Strong attention to detail and commitment to accuracy in data entry, order processing, account setup, and system maintenance.
- Ability to understand and follow established processes, SOPs, and workflow requirements while adapting to changing priorities.
- Comfort working in multiple systems such as CRM platforms, order management tools, webstore platforms, spreadsheets, and internal ticketing or request systems.
- Clear written and verbal communication skills, with the ability to ask effective questions, document updates, and provide timely status communication.
- Strong organizational skills with the ability to manage multiple requests, deadlines, and follow-up items simultaneously.
- Ability to work independently while collaborating effectively with sales, account management, operations, and technical support teams.
- Demonstrated problem-solving skills and willingness to learn school sales processes, product setup requirements, customer workflows, and internal systems.
- CRM and workflow management: HubSpot, Smartsheet
- Order, account, and webstore systems: Blue Cherry, Kibo
- Productivity and reporting tools: Microsoft Office, including Teams, Excel, PowerPoint and Word

Perks and benefits Insurance Benefits - Health, Accident and Term Life

Fixed Annual Bonus

Hybrid work (4 Days from office)

📌 Sales Support Specialist (Bengaluru)
🏢 LT Apparel
📍 Bengaluru