Guide parents and students in the USA by understanding their academic needs, recommending suitable learning programs, and driving enrollments while delivering an excellent customer experience.
Key Responsibilities
- Counsel USA parents/students through phone, video calls and virtual meetings.
- Understand student goals and recommend the right learning programs.
- Convert qualified leads into enrollments and achieve revenue targets.
- Conduct product demonstrations and handle customer queries/objections.
- Build strong parent relationships and ensure timely follow-ups.
- Maintain accurate CRM records and coordinate with internal teams.
Eligibility
- Bachelor’s degree.
- 1–4 years of experience in Academic Counseling, Inside Sales, EdTech Sales or Education Consulting.
- USA market experience is preferred.
- Excellent English communication with a neutral accent.
- Comfortable working US night shifts and in a target-driven environment.
Preferred Skills
- Consultative selling, negotiation and objection handling.
•Relationship management and cross-functional collaboration.
- Knowledge of Salesforce, Zoho or LeadSquared is an advantage.