Key Roles & Responsibilities

A. Sales & Business Development

- Identify and develop recent customers, markets and business opportunities for Electrical Products which include Cables wires and switch gears
- Generate leads through customer visits, references, cold calling, emails and other business development activities.
- Promote the company's products and engineering solutions to prospective and existing customers.
- Achieve monthly, quarterly and annual sales targets.
- Prepare sales forecasts, business plans and customer-wise sales reports.

B. Customer Relationship Management

- Build and maintain long-term relationships with existing and prospective customers.
- Conduct regular customer visits and follow up on enquiries, quotations and pending orders.
- Understand customer requirements and coordinate with the technical team to provide suitable solutions.
- Handle customer queries, complaints and commercial negotiations professionally.

C.



Quotations & Order Management

- Prepare and submit quotations, techno-commercial offers and proposals.
- Follow up on quotations and negotiate prices and terms within the limits approved by management.
- Obtain purchase orders and ensure accuracy of pricing, specifications, quantities and delivery schedules.
- Coordinate with internal departments for order processing and timely delivery.

D. Payment Follow-up & Outstanding Recovery

- Monitor customer payments and outstanding receivables.
- Follow up with customers for timely payment collection in coordination with the Accounts Department.
- Report overdue payments, credit risks and disputed invoices to the reporting manager.
- Support the resolution of billing, short-supply, wrong-supply and other customer-related issues

📌 Sales Engineer - Electrical Products (Mumbai)
🏢 Steel O Fab Engineers
📍 Mumbai