- Maintain & keep database of enquiries, contacts, leads live (Salesforce Processes)
- Track receivables for all clients, do timely followup and ensure old receivables are collected
- Maintain other supporting databases for Sales like Prequalifications, Vendor Registration documents
- Ensure receipt of payment for live orders enabling timely dispatches.
- Ensure recovery of outstanding amounts by continuous follow-up with clients in collaboration with Sales team, Collect payments by personal visits to customers
- Prepare MIS reports as necessary in collaboration with Sales team
- Visit and meet customers for reconciliation and recovery /payment collection for if necessary
- General office administration to support sales and marketing activities including specific marketing events
Preferred candidate profile
- 24 years of experience in functions described
- Experience in management of databases – enquiries, leads, receivables etc.
- Valuable communication skills – written and verbal
- Exposure to Sales Force or an equivalent CRM would be a plus
- Knowledge Telugu will also be an advantage