08 Nov
|
MY cleaners
|
Delhi
– Store Receptionist
Company: Mycleaners Solutions Pvt. Ltd.
Location: Karkardooma, Delhi
Position: Store Receptionist
Employment Type: Full-Time
Experience: 0–2 Years
About Mycleaners
Mycleaners is a technology-enabled, franchise-based laundry and dry-cleaning brand offering convenient doorstep garment-care services, with 150+ stores across 34+ cities in India.
Key Responsibilities
- Greet and assist customers visiting the store in a professional and courteous manner.
- Handle customer enquiries regarding laundry, dry-cleaning services, pricing, and delivery timelines.
- Manage customer orders, billing, payments, and order entries in the company's system.
- Coordinate with store staff regarding garment collection, processing, and delivery.
- Handle customer calls and WhatsApp enquiries and provide timely updates on order status.
- Maintain accurate records of customer details, orders, payments, and daily transactions.
- Resolve basic customer complaints and escalate complex issues to the concerned team.
- Ensure the reception area and store front are clean, organised, and presentable.
- Support daily store operations and maintain a positive customer experience.
Required Skills & Qualifications
- Minimum 12th pass; graduate preferred.
- Good communication skills in Hindi and basic English.
- Basic computer knowledge and familiarity with MS Excel.
- Pleasant personality with a customer-friendly approach.
- Valuable coordination, organisation, and multitasking abilities.
- Prior experience in reception, retail, or customer service will be an advantage.
Preferred Candidate A responsible, well-presented, and customer-oriented individual who can independently manage front-desk activities and ensure smooth day-to-day customer interactions at the store. Interested candidates can apply with their updated resume.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Receptionist (Delhi)
🏢 MY cleaners
📍 Delhi