Quality Manager (Gaya)

Quality Manager (Gaya)

08 Nov
|
DMC Cars - Maruti Suzuki Arena
|
Gaya

08 Nov

DMC Cars - Maruti Suzuki Arena

Gaya

Experience: Min 6 Years

Background: At least 1 year of team handling experience, working at a managerial level

Industry: Automobile / Hospitality / Service Industry

Qualification: Minimum Graduate, PG or MBA preferred

- Competency Required: Ensuring that 100% enquiries from all sources are captured, distributed to teams and are followed up

Ensuring that 100% customer queries are responded

Ensuring implementation of SOP & Quality of sales aspects in showroom

Handling of customer utilities & conveniences including processes of floor management, valet, Pantry & car delivery

Capturing of customer complaints, response with-in 1 hour and resolution with-in 24 hours through RMs

📌 Quality Manager (Gaya)
🏢 DMC Cars - Maruti Suzuki Arena
📍 Gaya

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