Location: Hyderabad

Experience: 8+ Years

Role Overview

Join a high-impact Production Support team and ensure the reliability, performance, and availability of business-critical applications. You will work on incident management, automation, monitoring, troubleshooting, and operational excellence in a energetic production environment.

Key Responsibilities

- Provide L2/L3 production support for critical applications.
- Monitor application and infrastructure health.
- Troubleshoot and resolve production incidents within SLA timelines.
- Perform Root Cause Analysis (RCA) and implement preventive solutions.
- Develop Python scripts for automation and operational tasks.
- Manage alerts, incidents, and service requests.
- Support deployments, releases, and maintenance activities.
- Collaborate with Development, DevOps, Cloud, and Infrastructure teams.
- Create operational runbooks and support documentation.
- Participate in on-call support rotations.

Required Skills

Python Automation

Scripting

API Integration

Log Analysis

Looking for professionals with strong production support experience, excellent troubleshooting skills, and expertise in Python-driven automation.

📌 Python SRE Support - Infosys (Hyderabad)
🏢 Infosys
📍 Hyderabad