Product Support Specialist - Digital Platforms (Mumbai)

Product Support Specialist - Digital Platforms (Mumbai)

08 Nov
|
Kotak Securities
|
Mumbai

08 Nov

Kotak Securities

Mumbai

Product Support-Digital Platforms_HO & SUPPORT-Customer 360_Mumbai

- Responsible for providing product support for digital platforms, ensuring smooth operation and customer satisfaction.
- The role involves working closely with customer 360 teams to address issues and improve platform performance.
- Requires understanding of digital product functionalities and ability to troubleshoot customer queries.
- The position is based in Mumbai and involves coordination with support and operations teams.
- Ideal candidates should have experience in product support or customer service related to digital platforms.
- The role demands good communication skills and the ability to work in a dynamic setting.
- Candidates may need to liaise with technical teams to resolve complex issues.
- Emphasis on delivering timely and effective solutions to enhance customer experience.
- The job is suited for professionals interested in digital product ecosystems and customer-centric roles.
- Collaboration and problem-solving skills are key to success in this position.

📌 Product Support Specialist - Digital Platforms (Mumbai)
🏢 Kotak Securities
📍 Mumbai

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