QUALIFICATIONS & EXPERIENCE

Education: Bachelors Degree in Engineering, Supply Chain, Technology, or Operations (B.E. / B.Tech). Masters

Degree or MBA from a reputable institution is preferred.

Experience: Minimum of 4+ years of relevant, dedicated experience driving Supply Chain Transformation, Quality &

Process Excellence, or Digital Transformation programs.

Certifications: Lean Six Sigma Black Belt certification (IASSC / ASQ or equivalent certified) is strongly preferred.

Tech & AI Exposure: Hands-on experience or strategic involvement in leveraging AI/ML, process automation, or predictive analytics within supply chain/logistics environments.

Process Reengineering: Proven track record of executing Business Process Reengineering (BPR) and leading end-

to-end workflow transformations.

Change Leadership: Strong organizational change management capabilities, with demonstrated success aligning cross-functional teams and accelerating digital tool adoption.

Stakeholder Management: Exceptional communication, presentation, and program leadership skills to present insights and roadmaps to senior leadership.

KEY RESPONSIBILITIES

Enterprise Initiative Deployment: Design, develop, and deploy enterprise-wide Quality and Process Excellence initiatives across end-to-end Supply Chain network.

Workflow Transformation: Drive supply chain workflow transformation using Process Thinking, Lean methodologies, and digital transformation roadmaps to streamline operations.

Lean Six Sigma & Continuous Improvement: Lead continuous improvement programs utilizing Lean Six Sigma

Black Belt principles to optimize efficiency, eliminate operational waste, enhance product/service quality, and elevate customer satisfaction.

AI/ML & Automation Integration: Leverage AI, Machine Learning (AI/ML), advanced analytics,



and automation solutions to enable intelligent decision-making, predictive operational insights, and sustainable process excellence.

Cross-Functional Process Reengineering: Partner with cross-functional operations, technology, and analytics teams to redesign business processes, standardize best practices, and accelerate digital adoption.

Organizational Change Management: Lead change management initiatives to ensure smooth transformation deployment, multi-stakeholder alignment, high user adoption, and realization of long-term business benefits.

Governance & Metrics Framework: Establish transparent performance metrics, robust governance frameworks, and continuous improvement roadmaps to deliver measurable business outcomes.

Technology & Process Innovation: Champion innovation by integrating emerging technologies with operational excellence methodologies to boost productivity, supply chain resilience, and scalability.

KEY DELIVERABLES & KPIS

Measurable efficiency, throughput, and yield improvements across target fulfillment workflows.

Successful adoption rates of newly deployed AI/ML models and automated tools.

Quantifiable cost optimization and waste reduction through Lean Six Sigma projects.

On-time delivery of digital transformation project milestones.

Establishment of standardized SOPs and operational governance across zonal hubs.

TECHNICAL & FUNCTIONAL FRAMEWORKS

Quality Methodologies: Lean, Six Sigma Black Belt,

Kaizen, VSM, DMAIC, FMEA

Advanced Tech Solutions: AI/ML applications,

Intelligent Automation, RPA

Analytics & Data: Process Mining, Python/R for analytics, SQL, Power BI

Process Design: BPMN 2.0, ARIS, MS Visio,

Lucidchart To Apply - whasttsap resume to Rahul at (phone hidden) mention " Process Excellence Manager Supply Chain & Digital Transformation Patna"

📌 Process Excellence Manager Digital Transformation Patna
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