Shore Group Associates is hiring an Operations Manager in Hyderabad to lead a team of 25–40 data analysts delivering invoice reconciliation and data research for a global travel and hospitality client.

What you'll do:

- Lead and manage a team of 25–40 data analysts working on invoice reconciliation and other data research processes
- Manage teams across time zones and develop solutions that improve workflows
- Develop and implement strategies to streamline invoice reconciliation
- Use data analysis tools and techniques to identify and investigate data discrepancies
- Build and run quality control procedures for reconciliation and data research work
- Analyze data to spot trends and opportunities for improvement
- Prepare reports and presentations on key activities and findings
- Train and mentor team members, and oversee performance against deadlines and quality standards

What you bring:

- Graduate or postgraduate in Commerce, Business Management, or equivalent
- 12+ years in data research and analysis,



including 4–5 years of people management (mandatory)
- Strong grasp of secondary research and internet research techniques
- Proficiency in Microsoft Excel and Power BI (medium to advanced) and tools such as Tableau
- Understanding of Six Sigma and Lean management
- Strong analytical, problem-solving and communication skills, with close attention to detail
- Experience working with clients, internal stakeholders, vendors and other teams to resolve data issues

Nice to have:

- Invoice reconciliation experience in the airline, hotel, telecom, or wider hospitality sector
- Vendor management and supplier interaction

Shift and location: Night shift (US Eastern hours) with flexible schedule, on-site in Hyderabad for the first 3–4 months, then hybrid.

Selection process: Technical and operations interviews, followed by an advanced-level Excel test.

📌 Operations Manager – Invoice Reconciliation & Data Research (Hyderabad)
🏢 Shore Group Associates
📍 Hyderabad