Company: Grover Global Inc.

Location: India, Remote

Employment type: Full time

Working hours: 9:00 p.m. to 6:00 a.m. IST, Monday to Saturday

Salary: Rs. 20,000 to Rs. 30,000 per month, based on experience, plus competitive commission on sales

About the Role

Grover Global Inc., a Canadian telecommunications company, is hiring an Operations, Administration & Sales Executive to support our Canadian business operations.

The primary focus of this role is administration, order coordination, and supporting our sales team. You will guide new and existing team members, manage daily follow-ups, and help ensure customer orders are processed accurately and efficiently. Sales will be a secondary responsibility, with opportunities to earn competitive commission.

Key Responsibilities

Operations and Administration

- Manage daily administrative tasks and maintain accurate customer, order, and team records.
- Assist with placing, processing, and tracking customer orders.
- Review submissions for completeness and follow up on missing information or documentation.
- Monitor pending orders, identify delays, and coordinate with team members and partners to resolve issues.
- Keep CRM systems, spreadsheets, and order trackers accurate and up to date.
- Respond professionally to customer and team enquiries by phone and email.
- Prepare daily reports covering completed work, pending orders, outstanding follow-ups, and issues requiring management attention.
- Handle customer information confidentially and follow company procedures.

Team Support and Guidance

- Help onboard current team members and guide them through company processes,



order requirements, and reporting procedures.
- Support new and existing members with questions about telecom offers, documentation, and order submissions.
- Communicate changes to plans, promotions, and internal procedures clearly and promptly.
- Follow up with team members on pending tasks, incomplete orders, and customer commitments.
- Coordinate with management to address operational challenges and keep daily work organized.

Sales Support

- Follow up with interested leads and customer enquiries.
- Understand customer needs and explain suitable telecom plans and offers accurately.
- Handle basic objections and assist with closing sales.
- Make outbound sales calls when required, alongside your primary operational responsibilities.

Required Qualifications

- At least one year of experience in administration, operations, sales support, customer service, or a similar coordination role.
- Excellent spoken English and strong communication skills.
- Strong organizational skills, attention to detail, and consistent follow-through.
- Confidence in guiding team members and managing multiple priorities.
- Familiarity with spreadsheets, email, and CRM systems.
- Ability to work independently, take ownership of tasks,



and coordinate effectively with a remote team.
- Comfort speaking with customers and supporting sales activities.
- Availability to consistently work from 9:00 p.m. to 6:00 a.m. IST, Monday to Saturday.
- Must be currently based in India.

Preferred Experience

- Experience in Canadian telecom operations, mobility, or internet services.
- Experience in order processing, sales coordination, or administrative support.
- Experience working with Canadian or other North American customers.
- Experience onboarding, training, or supporting team members.

What We Offer

- A fully remote opportunity to work from anywhere in India.
- A fixed monthly salary of Rs. 20,000 to Rs. 30,000, based on relevant experience.
- Competitive commission on sales, in addition to the fixed salary.
- Experience supporting Canadian customers and international business operations.
- Opportunities to take on additional operational and team coordination responsibilities as the company grows.

How to Apply

Email your résumé to [email protected] with the subject line:

“Application for Operations, Administration & Sales Executive”

Please include

- Your current city and country of residence.
- A brief summary of your relevant administration, operations, team support, and sales experience.
- Any experience working with Canadian customers or telecom services.
- Your expected fixed monthly salary in INR.
- Your notice period or earliest joining date.
- Confirmation that you can work the specified night shift, Monday to Saturday.

📌 Operations, Administration & Sales Executive | Canadian Telecom | Remote, India | Night Shift
🏢 Grover Global
📍 India