About Triple:

Triple is a remote workforce solutions company helping small and medium-sized businesses across North America build efficient remote teams. We connect businesses with skilled professionals who support their administrative, operational, customer service, accounting, and back-office functions.

About the Role:

We are looking for a proactive, detail-oriented, and organised Remote Operations & Administrative Associate to provide virtual administrative and operational support to our international clients.

The ideal candidate should be comfortable managing multiple responsibilities, coordinating daily activities, maintaining records, handling business communications, and ensuring tasks are completed efficiently and within deadlines.

Key Responsibilities:

- Administrative Support: Manage emails, calendars, documentation, data entry, scheduling, and other routine administrative activities.
- Business Coordination: Coordinate meetings, appointments, follow-ups, and day-to-day operational requirements.
- Documentation & Reporting: Prepare reports, maintain spreadsheets, organise digital files, and ensure accurate record-keeping.
- Research & Data Management: Conduct online research, gather information, maintain databases, and compile relevant insights.
- Task & Workflow Management: Track assigned tasks, monitor deadlines, prioritise responsibilities, and ensure timely completion.
- Communication: Handle professional written communication with clients, vendors, and internal stakeholders.
- Process Management: Follow established SOPs, maintain workflow accuracy, identify process gaps, and escalate issues when required.
- Client Support: Provide reliable day-to-day assistance while maintaining professionalism,



confidentiality, and service quality.

Required Skills & Qualifications:

- Bachelor's degree in any discipline.
- 1–3 years of experience in administrative support, virtual assistance, operations coordination, customer support, or a similar role.
- Excellent written and verbal communication skills.
- Strong organisational and time-management abilities.
- Proficiency in MS Office (Excel, Word, PowerPoint) and Google Workspace.
- Ability to manage multiple tasks and work independently.
- Strong attention to detail and problem-solving abilities.
- Comfortable working in a remote environment and collaborating with international teams.
- Willingness to work in shifts aligned with North American business hours, as required.

Preferred Skills:

- Previous experience supporting international clients, particularly US-based businesses.
- Familiarity with project management and task-tracking tools such as Asana, Trello, ClickUp, or Monday.com.
- Experience with CRM platforms and business communication tools.
- Knowledge of SOP documentation and workflow management.
- Experience handling executive calendars, inbox management, and client coordination.

Schedule (US Shifts Only)

- Eastern Time - 6:30 p.m. - 3:30 a.m. IST, Monday - Friday
- Pacific Time - 9:30 p.m. - 6:30 a.m. IST, Monday - Friday

Logistical Requirements

- Quiet and brightly illuminated work environment
- Laptop with Minimum 8GB RAM, I5 8th gen processor
- 720P Webcam and Headset
- A reliable ISP with a minimum speed of 100 Mbps
- Smartphone

Key Skills Required: US Healthcare || Administrative Assistance || Operations Management || Calendar Management ||

Documentation || Email Management || Work from home || WFH

📌 Operations & Administrative Associate (India)
🏢 Triple
📍 India