Role description

Experience Range

5 - 10+ Years Overall Experience

Primary skillset

Service Portal, Integrations, Flow, Advanced Scripting Job Summary: Experienced ServiceNow professional with expertise in Service Portal, Integrations, Flow Designer, and Advanced Scripting, responsible for designing, developing, and delivering scalable digital solutions on the ServiceNow platform. Skilled in building intuitive user experiences, integrating ServiceNow with enterprise applications, automating business processes, and developing complex custom solutions using JavaScript and platform APIs to meet business and operational requirements. Key Responsibilities:

- Develop and maintain Service Catalog items, including variables, approvals, and fulfillment logic aligned with business processes.
- Design and enhance Flow Designer and Workflow automations to streamline service requests and operational activities.
- Build and support integrations with third party tools and enterprise systems using REST based approaches and out of the box capabilities.
- Demonstrate a good understanding of core ServiceNow platform features, configurations, and data model.




- Assist in developing and enhancing Service Portal pages and widgets to improve end user experience.
- Perform platform scripting (Business Rules, Client Scripts, Script Includes, UI Policies) to meet functional requirements.
- Troubleshoot and resolve issues related to catalog requests, workflows, integrations, and scripting with guidance when needed.
- Collaborate with platform team members to deliver solutions.
- Exhibit explicit communication skills, including documentation, status updates, and active participation in team discussions.

Skills ServiceNow, Shell Scripting, JavaScript, Workflow Automation, REST

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation.

With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Lead I - Enterprise Solutions - Sr ServiceNow Developer (Bengaluru)
🏢 UST
📍 Bengaluru