Job Title: Lead - Home care

Location: Pune (Preliminary in Mumbai for few months)

Department

Reporting To

Experience Required: 8-12 years of overall Industry Experience

Job Summary

The Lead Home Care is responsible for end-to-end management and growth of

Homecare services, ensuring high-quality, patient-centric care with operational and financial efficiency. The role oversees daily operations, compliance, manpower,

logistics, and quality outcomes, while driving strategic expansion, new service lines,

partnerships, and P&L; performance. The position works closely with senior leadership to scale sustainable home healthcare models aligned with clinical excellence and regulatory standards.

Key Responsibilities

- Leading day to day Operations for smooth functioning of the Homecare services
- Ensuring close coordination with senior management for Strategic development

of the Homecare program
- Standardize all policies and protocols are in place for Homecare services
- Identifying, training and managing multidisciplinary manpower
- Logistics management for Homecare services
- Compliance with statutory, legal and regulatory requirements for Homecare
- Monitoring of patient outcomes and satisfaction of Homecare services
- Adherence to patient safety, monitoring of quality outcomes
- Monitoring service efficiency and related KPIs of Homecare including Turnaround

times and patient outcomes
- Expansion of homecare program through appropriate market analysis
- Implementation of need-based service accomplishment through identification

of new service lines (chronic care, elderly care,



post-acute care, ICU at home, etc.)
- Planning, Utilization and rationalization of medical equipment
- Coordinate with clinical teams for protocol updates
- Oversee staff scheduling and ensuring productivity
- Build partnerships with Patrons - insurers, TPAs, corporates and doctors
- Support pricing, contracts, and revenue optimization
- Own P&L; for home healthcare operations
- Drive cost optimization while maintaining service quality
- Ensuring seamless patient onboarding and continuity of care
- Strong understanding of clinical operations, healthcare regulations, and service

delivery models Key Skills & Competencies:
- End to end management of Homecare operations ensuring operational

&financial; efficiency clubbed with quality of services and patient satisfaction.
- End-to-end Homecare operations leadership
- Strategic planning and program expansion
- Strong knowledge of clinical operations, patient safety, and regulations
- Manpower planning, training, and productivity management
- Logistics and medical equipment management
- KPI monitoring, quality, and patient outcomes management
- P&L; ownership, pricing, and revenue optimization
- Cost optimization with quality focus
- Partnership and stakeholder management
- Robust communication and coordination skills

Educational Qualification:
- MBA Healthcare / Marketing Background with exposure to Homecare services

Preferred Background:
- Experience with hospital-based home healthcare programs
- Exposure to insurance / TPA / GIPSA-linked home care models

📌 Lead Home Care (Pune)
🏢 CIEL HR
📍 Pune