Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
The Senior Security Specialist serves as the first line of defence for security-related communications received by the organisation on the generic security mailbox. The role performs advanced investigations of the security related communications, drives process improvement initiatives and serves as a primary escalation point for the complex mailbox related security incidents.
The Senior analyst performs initial threat assessments, validates suspicious activity, identifies phishing attempts, investigates suspicious emails and attachments, and escalates security incidents to appropriate cybersecurity teams. The role requires strong analytical skills, attention to detail, customer service focus, and adherence to established security procedures and service levels.
The Senior Analyst also plays a critical role in mentoring analysts, ensuring quality assurance, developing operating procedures, and driving operational excellence.
Key Responsibilities
Mailbox Monitoring & Triage
- Continuously monitor Target's primary security mailbox and take necessary actions on the incoming emails according to the severity.
- Investigate and handle the initial escalations that have been raised from the security mailbox incidents and issues.
- Act as a primary coordinator between various stake holders and the Triage to handle the incidents and issues that have been called out.
- Review incoming submissions and alerts.
Review the incoming alerts and submissions and allocate / take action accordingly.
- For any periodic security reports, channelize them or guide them in the right direction.
- Prioritise requests based on risk and severity from the generic security mailbox.
- Ensure adherence to response SLA's that could vary according to the severity of the email.
- The role would involve initial screening, categorization, routing, and deeper investigation of the emails in the security mailbox.
Security Analysis
- Analyse phishing submissions that have been performed.
- Investigate suspicious email activity.
- Perform a root cause analysis for the serious issues that have been triggered through the mailbox.
- Support and coordinate with the stakeholder teams to contain the threats.
- Review suspicious links and domains that are part of the emails and take appropriate action.
- Assess suspicious attachments and take action or inform the right security teams to take action.
- Validate reported security concerns by involving the teams within security and initiate an action on the concerns.
- Identify indicators of compromise (IOCs) that may affect Target.
- Ensure accurate documentation of reliable cases and drive it for closure.