Key Responsibilities:

1. IT Infrastructure Management

Manage hardware, networking, servers, storage systems, LAN/WAN, Wi-Fi, VPNs, cloud infrastructure, backups, disaster recovery and business continuity.

2. Team Leadership & Resource Management

- Lead teams responsible for hardware support, network administration, software applications, and information security.
- Manage vendors and IT procurement.

3. Software & Application Management Oversee deployment and maintenance of business applications, Microsoft 365, ERP, CRM, HRMS and ensure software licensing compliance.

4. Cybersecurity & Data Protection

Implement cybersecurity policies, firewalls, endpoint security, DLP, IAM, vulnerability management, incident response, and compliance controls.

5. AI & Automation Initiatives

Drive AI adoption using tools such as Microsoft Copilot, Power Automate, AI agents, chatbots, machine learning tools, and generative AI platforms.

6. IT Governance & Strategic Planning

Develop IT strategy, budgets, roadmaps, governance practices, and performance reporting.

Required Qualifications

- Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field.




- 8+ years of IT experience with at least 3 years in a managerial role.
- Experience with infrastructure, cybersecurity, enterprise applications, and cloud platforms such as Microsoft Azure or AWS.

Technical Skills Windows Server | Active Directory | Microsoft 365 Administration | Networking | Firewall Management | VMware/Hyper-V | Endpoint Security | SIEM | DLP | IAM | Cloud Technologies | AI Automation Platforms | Power Platform | Generative AI Solutions

Preferred Certifications

Azure Administrator | Microsoft 365 Administrator | CISSP | CISM | CEH | ITIL Foundation | Fortinet Certifications | PMP or Prince2

Key Competencies

Leadership | Strategic Thinking | Problem Solving | Project Management | Cybersecurity Awareness | Vendor Management | Communication Skills | Innovation and Continuous Improvement

Key Performance Indicators (KPIs)

Infrastructure Uptime > 99.9% | SLA Compliance > 95% | Reduced Security Incidents | Successful AI & Automation Projects | Budget Adherence | User Satisfaction | Audit compliance

Pay: Up to ₹100,000.00 per month

Perks

- Health insurance
- Provident Fund

Work Location: In person

📌 IT Manager (Kochi)
🏢 BVS Global
📍 Kochi