Role: Executive IT Infrastructure

Job Location: Hyderabad

Department: Information Technology (IT)

Experience: 2 to 4 Years

Industry: Healthcare / IT Services

Employment Type: Full-Time

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We are looking for an IT Executive Infrastructure to provide day-to-day IT infrastructure and end-user support across Corporate Office and multiple project locations.

The candidate should have hands-on experience in desktop and laptop support, LAN/WAN connectivity, network troubleshooting, Windows operating systems, hardware, software, and IT peripherals. The role also involves IT asset management, helpdesk operations, vendor coordination, and infrastructure maintenance.

Key Responsibilities:

- Provide day-to-day IT support to users across corporate and project locations.
- Troubleshoot LAN/WAN, Wi-Fi, TCP/IP, DNS, DHCP, and network connectivity issues.
- Install, configure, and maintain desktops, laptops, operating systems, printers, scanners, and other IT peripherals.
- Provide basic support for XAMPP, Apache, MySQL, and PHP environments.
- Manage user accounts, access permissions, software installation, and system configurations.
- Log, track, and resolve IT incidents and service requests within defined SLAs.
- Maintain IT asset inventory, software licenses, and equipment movement records.
- Coordinate with vendors, ISPs, OEMs, and service providers for IT-related issues.
- Provide technical support for CCTV, biometric devices, video conferencing, and AV equipment.
- Assist in IT infrastructure deployment, hardware upgrades, system migrations, and implementations.
- Perform preventive maintenance, system updates, patching, and basic security checks.




- Maintain IT documentation, incident reports, and service records.
- Escalate complex technical issues to the Assistant Manager – IT.

Required Technical Skills:

- Networking: LAN/WAN, TCP/IP, DNS, DHCP, IP Configuration, Wi-Fi, and basic network troubleshooting.
- Hardware: Desktop/Laptop troubleshooting, RAM, HDD/SSD, motherboard, drivers, and peripherals.
- Operating Systems: Windows 10/11 and basic Linux.
- Networking Devices: Routers, switches, printers, scanners, biometric devices, and CCTV.
- Application Support: XAMPP, Apache, MySQL, and PHP (basic troubleshooting).
- IT Administration: User account management, access provisioning, software installation, system imaging, and remote support.
- Remote Support Tools: AnyDesk, TeamViewer, UltraViewer, and Remote Desktop Connection.
- Scripting: Basic knowledge of Batch scripts, PowerShell, or Shell scripting.
- IT Operations: Helpdesk/ticketing systems, IT asset management, endpoint security, and IT documentation.

Candidate Profile:

- 2–4 years of experience in IT Support, Desktop Support, Network Support, or IT Infrastructure.
- Hands-on experience in troubleshooting hardware, software, operating systems, and network-related issues.
- Experience supporting multiple office/project locations will be an added advantage.
- Valuable analytical, troubleshooting, and problem-solving skills.
- Strong verbal and written communication skills.
- Ability to work independently and coordinate with internal teams and external vendors.

Education: Bachelor's Degree in Computer Science, Information Technology, Computer Applications, or a related discipline.

📌 IT Infrastructure Executive (Hyderabad)
🏢 Apollo Hospitals
📍 Hyderabad