We are hiring an Integration Specialist to design, build and support integrations between Amplify and our enterprise clients' systems. This is a client-facing role: you will work directly with client IT and business teams, and own each integration from first conversation to live support.

Key responsibilities

You will:

- Lead technical discovery with client IT teams: systems involved, data objects, direction of sync, frequency, volumes and how errors should be handled.

- Write clear integration designs and field-mapping specifications, and get client sign-off before building.

- Build, test and deploy Workato recipes against Amplify's REST API and client systems, following our standards for naming, error handling, logging and version control.

- Run client user acceptance testing (UAT), go-live and hypercare for each integration.

- Monitor live integrations, resolve failures, and manage changes when a client's systems or requirements change.

- Raise any API gaps with Amplify's engineering team, and find workable solutions with the client in the meantime.

- Keep integration documentation and reusable recipe templates up to date, so each new integration builds on the last.

- Support client implementations with platform configuration, data cleansing and data loads when integration work allows.

What we are looking for

Required





- 6+ years in integration, middleware, or technical consulting roles.

- At least 2 years building integrations personally on Workato or another equivalent integration platform, not only overseeing others who did.

- Robust working knowledge of REST APIs, JSON, OAuth 2.0 and webhooks, and enough SQL to check and troubleshoot data.

- Has personally led requirements or discovery sessions with enterprise client IT teams.

- Writes clear integration designs and mapping specifications that a client will sign off.

- Excellent written and spoken English, and confident on video calls with senior client stakeholders in Australia, the UK and the US.

- Able to manage several integrations at once in tools such as Jira, and meet agreed deadlines.

Nice to have

- Workato experience and certification.

- Experience integrating ServiceNow, SAP, Jira, Azure DevOps or Microsoft 365.

- Experience at a systems integrator, Workato partner, or in a SaaS implementation team.

- Experience with project or portfolio management, PMO, or strategy execution tools.

- Experience configuring enterprise SaaS platforms and migrating client data.

- A degree in Computer Science, Information Technology, Information Systems or a related field, or equivalent experience.

📌 Integration Specialist - Workato (Mumbai)
🏢 AN Solutions India
📍 Mumbai