Company Description Esse India is an immigration consultancy based in New Delhi, India, supporting individuals and families who are exploring study, work, and settlement opportunities abroad. The organization provides guidance on immigration pathways, eligibility requirements, documentation, and application processes for destinations such as Canada, Australia, Germany, Austria, and Hong Kong, depending on the services currently available. Esse India focuses on clear communication, personalized advice, and transparent service processes to make complex immigration information easier to understand.

The team shares immigration updates, visa information, application guidance, and company news through its website and digital channels, and encourages prospective clients and partners to connect online for current information and support.

Role Description The Information Technology Manager is a full-time, on-site role based in Canada, responsible for overseeing the company’s IT infrastructure, systems, and security. This role includes managing servers, networks, user devices, and business applications to ensure reliable operations for consultants and support staff. The IT Manager will handle system administration, backups, access control, troubleshooting, and coordination with external vendors or service providers.

The position also involves implementing security measures, monitoring performance, supporting cloud-based tools and collaboration platforms, and documenting procedures and policies. The IT Manager will work closely with leadership to plan IT improvements, support new technology initiatives,



and ensure that IT services align with business needs and compliance requirements.

Qualifications

- Strong skills in IT infrastructure management, including servers, networks, and user endpoints, with experience maintaining reliable, secure operations in a small to mid-sized organization.
- Proficiency in system administration, including user account management, software installation, patching, backups, and troubleshooting hardware and software issues.
- Knowledge of information security practices, such as access control, data protection, antivirus solutions, firewalls, and secure configuration management.
- Experience with cloud-based productivity and collaboration tools (e.g., email services, document sharing, CRM or case-management systems) and integration between platforms.
- Ability to document IT processes, create user guides, and provide clear technical support and training to non-technical team members.
- Strong analytical, problem-solving, and organizational skills, with the capacity to prioritize tasks and manage multiple projects simultaneously.
- Effective communication and collaboration skills, with the ability to work closely with management, consultants, and external vendors.
- Bachelor’s degree in Information Technology, Computer Science, or a related field; relevant qualified certifications (such as CompTIA, Microsoft, or networking certifications) are an advantage.
- Previous experience in an IT management or senior IT support role; experience in professional services or consulting environments is beneficial.

📌 Information Technology Manager (Kerala)
🏢 Esse India | Canada immigration consultants in delhi | visa consultant delhi
📍 Kerala