: HR Account Manager

Key Responsibilities

- Client Account Management: Take ownership of existing HR client accounts and maintain robust, long-term client relationships.
- HR Support: Respond to client queries related to HR processes, employee management, workplace policies, and day-to-day HR matters.
- California Employment Law Awareness: Understand California-specific employment laws and compliance requirements, particularly those relevant to startups and small businesses.
- Issue Identification and Escalation: Recognize potentially complex, sensitive, or legally risky situations and escalate them to the business owner or appropriate specialist before providing guidance.
- Client Communication: Handle client calls, emails, follow-ups, and ongoing communication professionally and promptly.
- Account Maintenance: Maintain accurate client records, documentation, HR trackers, and account-related information.
- Client Onboarding and Continuity: Ensure a smooth transition into existing accounts and maintain the established processes, documentation, and service standards.
- Relationship Building: Understand each client's business, workforce, and HR needs to provide consistent and reliable support.




- Business Owner Support: Manage routine account responsibilities independently, freeing the business owner to focus on acquiring new clients and growing revenue.

Preferred Skills and Qualifications

- Experience in HR account management, HR consulting, or HR generalist roles.
- Strong knowledge of California employment laws, HR policies, and compliance requirements.
- Experience managing multiple client accounts, particularly for startups and small businesses.
- Strong client relationship management and customer service skills.
- Excellent verbal and written communication skills.
- Strong problem-solving, organizational, and time-management skills.
- Ability to work independently, manage multiple priorities, and maintain accurate HR documentation.
- Ability to identify potential compliance risks and escalate complex or sensitive issues appropriately.
- Proficiency in HR systems, documentation tools, and standard office software.
- Experience working with an HR consulting firm, PEO, or outsourced HR services provider is preferred.

US shift

Salary- 22-25k (4 hours)

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