/ RESPONSIBILITIES OF MANAGER - QUALITY

Department : Quality

Position : Manager/In charge

Reporting To : General Manager

Dress Code : Specified Uniform / Formals with ID Card

Duty Hrs : As per schedule intimated from time to time.

Experience : 10 Years The responsibilities of the Quality Manager include the following:

- Responsible for developing and implementing standardized process for administration
- Responsible for effective coordinating and conducting training events and workshops
- Responsible for coordinating with the consultants in developing and documenting the Quality Management Systems in the form of Manuals, departmental procedures and work instructions
- Training on BLS/ACLS/ALSO to various Hospital staff i, e Nurses, Paramedics, Registrars & Consultants
- Collection, coordination of Quality indicators from various departments and take corrective & preventive measures based on Quality Indicators
- Surprise visit or Internal Audit of documentation of various departments includes Kitchen, Nursing, Pharmacy, Lab, Radiology, H.K & Security etc.
- Reporting of 12 mandatory Quality Indicators to Medical Director on quarterly basis as per prescribed format by NABH.
- Organizing the various Committee meeting & updating of MOM accordingly
- Conducting the various Mock drills as per schedule prepared.




- Developing the Training modules &Training; calendar with coordination of various HOD’s /HR .
- Coordinating the training session to all the departmental staff in general hospital wide policies and their respective departmental policies.
- Active case sheets audit to be done regularly and identify the deficiencies.
- Monitoring of Death, MLC & DAMA case sheet audit on monthly basis.
- Monitoring as per PNDT guidelines Nil report is submitted from the desk of respective departments having U/S machine
- Documentation, filling of documents in the respective files, implementation, monitoring of NABH process.
- Responsible for developing and implementing standardized process for administration.
- Responsible for effective coordinating and conducting events and workshops.
- Developing and implementing policies and process for administrative procedures.
- Assisting in ensuring hospital operate efficiently and provide adequate medical care to patients.
- Collection of Quality Indicators from various departments.
- Documentation, filing of documents in the respective files, implementation, monitoring of NABH process.
- Coordinating with all the department for smooth functioning of the hospitals.
- Any other work assigned by the Management from time to time.

HR : Ajay-(phone hidden) Pay: ₹25,000.00 - ₹35,000.00 per month

Perks

- Provident Fund

Work Location: In person

📌 Hospital Quality Manager (Banjara Hills)
🏢 Citi Neuro Centre Hospitals
📍 Banjara Hills