– OPERATIONS HEAD

IEKEN Future School

Job Summary

We are looking for an experienced and proactive Female Operations Head with a minimum of 8–10 years of experience to oversee the school's overall administrative and operational functions. The candidate will be responsible for ensuring smooth day-to-day operations, effective team management, resource planning, vendor coordination, marketing support, documentation and timely reporting to the Directors.

Key Roles & Responsibilities

1. Administration & Team Management: Supervise the administrative team, delegate responsibilities and ensure accountability and timely task completion.
2. School Operations: Oversee day-to-day school functioning, identify operational challenges and ensure prompt resolution across departments.
3. Resource Management: Ensure timely availability of school infrastructure, materials, resources and essential services.
4. Vendor Coordination: Manage vendor relationships, follow up on supplies and services, and ensure timely delivery and execution.
5. Marketing & Branding: Coordinate marketing requirements, promotional materials, branding activities and admission campaigns.
6. Community Outreach: Plan and execute promotional activities, events and admission campaigns in gated communities and residential areas.
7. Digital Presence: Monitor the school's website, social media platforms and digital channels to ensure timely updates and consistent branding.
8. Documentation & Compliance:



Maintain complete knowledge of in-house school operations, policies, procedures, student and staff records, registers and essential documentation.
9. External Networking: Build and maintain professional relationships with other schools, educational institutions and relevant organisations for collaboration and knowledge sharing.
10. Directors' Support: Provide operational and administrative support to the Directors whenever required and take ownership of assigned responsibilities.
11. Reporting & Communication: Ensure timely and transparent reporting to the Directors on operational activities, issues, expenses, updates and pending matters.
12. Monitoring & Accountability: Maintain operational trackers, follow up on assigned tasks, resolve bottlenecks, escalate critical issues and ensure effective implementation of management decisions.

Candidate Requirements & Expectations
- Minimum 8–10 years of relevant experience in school administration and operations.
- Robust leadership, team management and decision-making skills.
- Excellent communication, coordination and interpersonal abilities.
- Good knowledge of school administration, documentation and operational procedures.
- Strong networking, vendor management and problem-solving skills.
- Proactive, accountable and result-oriented approach.
- Ability to independently manage overall school operations and support institutional growth.

📌 Head of Operations (Hyderabad)
🏢 AMS United
📍 Hyderabad