Hiring – Voice Support Executive | Indore

We are hiring freshers and candidates with up to 1 year of experience for a Voice Support role at our Indore location.

Eligibility:

- 12th pass / Graduate (B.Tech/BE candidates not eligible).
- Good Hindi and English communication skills.
- Comfortable with voice-based customer interaction.
- Comfortable working from the Indore office.
- Flexible with rotational shifts.

Interested candidates are requested to apply only if they meet the above criteria.

Roles and Responsibilities :

- Handle customer inquiries via phone calls, emails, or chats in a professional and courteous manner.
- Process customer requests, resolve issues, and provide solutions to their queries.




- Maintain accurate records of all interactions with customers using CRM software.
- Meet performance targets for quality metrics such as first-call resolution rate, handle time, and abandon rate.

Job Requirements :

- 0-1 year of experience in BPO/Call Centre setting or related field.
- Excellent communication skills with the ability to articulate thoughts clearly over the phone.
- Proficiency in handling international voice processes (US process) is an added advantage.
- Basic computer knowledge with proficiency in MS Office applications.

📌 Freshers – International Voice Process (Indore)
🏢 Naukri e-Hire
📍 Indore