Fraud Analyst (Hyderabad)

Fraud Analyst (Hyderabad)

08 Nov
|
Dazn
|
Hyderabad

08 Nov

Dazn

Hyderabad

Role & responsibilities

- Check and process customers deposits and withdrawals that require manual review in a fast and productive manner

- Monitor incoming payment flows and ensure accurate reflection on customer accounts, taking corrective actions if necessary

- Prioritise tasks to adjust to the influx of work, ensuring timely and successful processing to meet SLAs

- Liaise with payment providers and internal teams, assisting with any possible issues such as missing deposits or uncredited withdrawals

- Perform any necessary research and look up specific transaction details that need to be included with chargeback representment cases

- Gain broader business experience by working with multiple global teams

- Work together with the wider Customer Service Team to identify processing issues and improve service processes

- Be part of an inclusive and dynamic Payment Operations Team

📌 Fraud Analyst (Hyderabad)
🏢 Dazn
📍 Hyderabad

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