08 Nov
|
KayKoy
|
Bengaluru
Company Description KayKoy is a casual, vibrant destination known for fine brews, great views, and a relaxed atmosphere. The venue emphasizes fun vibes and late nights, creating a welcoming space for guests to unwind and socialize. With a focus on simplicity and authenticity, KayKoy offers an experience that is laid-back and community-oriented. Team members join a culture that values genuine hospitality, consistency, and a “no fuss, just us” approach to service.
Role Description The Food Aggregator Manager is a full-time, on-site role based in Bengaluru, responsible for managing relationships with food delivery and aggregator platforms. This role oversees menu listings, pricing, offers, and promotions on partner apps to ensure accuracy, consistency, and maximum visibility.
The Food Aggregator
Manager coordinates with kitchen and operations teams to align inventory, preparation times, and packaging standards with platform requirements. Daily tasks include monitoring order flow, resolving customer and partner issues, analyzing performance data, and optimizing campaigns to drive revenue and brand recognition. The role also involves collaborating with marketing to implement digital campaigns, maintaining service-level agreements with aggregators,
and ensuring a smooth end-to-end experience for guests ordering online.
Qualifications
- Experience managing food delivery or aggregator platforms (e.g., Swiggy, Zomato, UberEats) and handling menus, pricing, offers, and listings.
- Strong operational skills in order management, coordination with kitchen and front-of-house teams, and adherence to service and quality standards.
- Comfort with data analysis and reporting, including tracking sales, promotions performance, customer feedback, and platform metrics.
- Effective communication and negotiation skills to work with platform representatives, internal stakeholders, and customers.
- Basic understanding of digital marketing concepts, including promotions, visibility campaigns, and brand positioning on aggregator platforms.
- Prior experience in hospitality, restaurants, cloud kitchens, or food and beverage operations is highly preferred.
- Ability to work on-site in Bengaluru with flexible schedule, including evenings and weekends as needed.
- Bachelor’s degree in business, hospitality management, marketing, or a related field, or equivalent practical experience.
📌 Food aggregator manager (Bengaluru)
🏢 KayKoy
📍 Bengaluru