Company DescriptionL: DTECH IT and Outsourcing Pvt Ltd is the Kochi-based technology and business support arm of Delight Investment Group. We provide finance, HR, commercial and IT support to group companies across the GCC, helping them operate efficiently from a trusted, high-skill back office.

Role Description: Manage and follow up the accounts receivable of the Facilities Management (FM) companies supported by DTECH, ensuring invoices are collected on time, balances are accurately reconciled, and management has clear visibility of ageing and collection risk.

Key Responsibilities:

- Monitor and manage the FM accounts receivable ledger, tracking invoices, due dates, and outstanding balances by client and contract.
- Follow up with clients through calls and emails to secure timely payments, and maintain a documented follow-up log with promised payment dates.
- Prepare and circulate weekly and monthly receivables ageing reports, highlighting overdue accounts and collection risks to management.
- Reconcile customer statements with the ledger, and resolve invoice, rate, and payment discrepancies with clients and operations teams.
- Allocate receipts accurately against invoices, and coordinate with the banking and general accounting teams on unapplied or unidentified payments.
- Coordinate with FM operations and billing teams to obtain supporting documents (job completion, service sign-offs, LPOs)



needed to release payments.
- Escalate long-outstanding and disputed balances with clear recommendations, and support credit control and provisioning reviews.
- Support month-end closing, audit schedules, and compliance requirements related to receivables.
- Maintain accurate records and confidentiality of financial data in line with company policy.

Qualifications:

- Bachelor of Commerce (B.Com) is required; M.Com, MBA (Finance), or a professional qualification in accounting is an advantage.
- Relevant experience in accounts receivable, collections, or credit control; prior exposure to FM, contracting, or service industry billing is preferred.
- Working knowledge of an ERP or accounting system (Tally, SAP, Oracle, or similar) and advanced MS Excel.

Skills & Competencies:

- Strong written and verbal communication skills in English; Malayalam and Hindi are an advantage, and Arabic is a plus for client coordination.
- Confident negotiation and follow-up skills, with a professional, persistent, and diplomatic approach to collections.
- Strong attention to detail, numerical accuracy, and reconciliation skills.
- Valuable organisation, time management, and the ability to work to deadlines and handle multiple accounts.
- Integrity, discretion, and a collaborative approach across finance, operations, and client-facing teams.

📌 FM Receivables Officer (Kochi)
🏢 DTECH Information Technology and outsourcing
📍 Kochi