Site Operations Management: o Monitor and oversee housekeeping-related activities within the facility. o Arrange consumables and supplies for client or VIP visits. o Interface with pest control for pest management activities. o Monitor mailroom operations. o Prepare daily, weekly, and monthly reports. o Collect vendor documents for compliance audits.
- Facility Maintenance and Administration: o Take facility rounds to identify and address any issues o Manage the facility team to ensure timely deliverables. o Inspect services regularly to maintain performance standards. o Assist the Facility Manager (FM) in administrative functions, security matters, and other client-related tasks. o Own day-to-day administration, including stock tracker reports.
- Vendor Management: o Groom and monitor vendors in real time,
ensuring adherence to service level agreements (SLAs). o Conduct background checks for vendors. o Process vendor invoices.
- Additional Responsibilities: o Coordinate with space planners for any office moves. o Maintain soft services stores and stocks. o Oversee laundry, gym, spa, and wellness room requirements. o Manage horticulture needs. o Handle sports equipment stock and issuance. o Maintain the asset register. o Ensure timely availability of food and beverage items. o Submit monthly accruals to the FM. o Facilitate vendor staff training and development. o Manage library books and stocks