Key Responsibilities
- Design, develop, and support core Facets applications within the Claims domain
- Create design documents and implement solutions aligned with architectural standards
- Participate in detail design reviews and provide constructive feedback
- Ensure solutions meet quality, security, scalability, and availability standards
- Drive end‑to‑end delivery, managing cross‑team dependencies
- Collaborate with product, platform, operations, and technology teams
Leadership & Ownership
- Act as technical SME, mentoring and guiding team members
- Demonstrate strong ownership in a global delivery environment
- Drive test cases and UAT with Product and SMEs
- Promote engineering best practices and automation
Production Support
- Lead critical production issue resolution within SLA
- Support application availability, reliability, and stability
- Conduct root cause analysis and define corrective action plans