08 Nov
|
Saltae Hospitality
|
Mumbai
08 Nov
Saltae Hospitality
Mumbai
JOB DESCRIPTIONNightclub Operations Coordinator / Events & Guest Relations Coordinator
Brand: STAQX – ANDHERI, Mumbai
Employment Type: Full time | On-Site
Gender: Male / Female
Company Details: Confidential – To be disclosed individually to shortlisted candidates.
Role Overview
STAQX, Bandra, is looking for a dynamic, confident, well-groomed and socially outgoing professional to coordinate nightlife operations, events, guest relations and business development.
The individual will represent STAQX as the Face of the Place , acting as the primary point of contact for guests, VIP clientele, event organisers, influencers, entertainment partners and corporate associates.
The position requires a commercially driven personality with excellent networking, communication, coordination and sales capabilities.
Key Responsibilities
1. Nightlife Operations Coordination
- Coordinate daily operations and ensure smooth functioning of the venue.
- Liaise with F&B;, bar, service, security and management teams.
- Ensure operational readiness and guest experience standards.
- Coordinate special requirements during events and peak business hours.
2. Events & Entertainment
- Plan and coordinate DJ nights, theme nights, private parties, celebrations and special events.
- Coordinate with DJs, artists, performers and entertainment agencies.
- Manage event schedules, guest lists, bookings and execution.
- Develop innovative event concepts and promotional initiatives.
3. Guest Relations & Networking
- Act as the face and brand representative of STAQX.
- Build relationships with premium clientele, HNI guests, influencers, celebrities and social communities.
- Drive repeat visits, referrals and guest engagement.
- Handle guest feedback and service recovery.
4. Sales & Business Development
- Generate business through table reservations, group bookings and private parties.
- Drive walk-ins, advance reservations and repeat clientele.
- Develop corporate associations, brand collaborations and event partnerships.
- Negotiate and convert event enquiries into business.
- Maintain a client database and generate regular business reports.
5. Management & Administrative Coordination
- Assist directors and management with event planning and administrative requirements.
- Coordinate with vendors and negotiate commercial terms.
- Maintain booking records, event reports and guest feedback.
- Ensure seamless communication between management and operating teams.
Candidate Requirements
- Graduate in Hospitality, Event Management, Business Administration or a related discipline preferred.
- 2–5 years of experience in nightclub operations, lounges, premium restaurants, pubs, hospitality or event management.
- Excellent communication, interpersonal and negotiation skills.
- Confident personality, professional grooming and social presence.
- Strong networking and business development capabilities.
- Sales-oriented with a proven ability to generate and convert business.
- Comfortable working late evenings, weekends and public holidays.
- Basic proficiency in MS Office, Excel and reporting.
- Local candidate
Preferred Profile
- Existing Mumbai nightlife and hospitality industry network.
- Experience managing VIP guests and premium clientele.
- Understanding of nightlife promotions, DJ culture and event programming.
- Energetic, proactive, approachable and commercially driven.
Performance Parameters
- Table reservations and guest footfall.
- Event bookings and revenue generation.
- Repeat clientele and customer retention.
- Corporate and private event conversions.
- Guest satisfaction and successful event execution.
Application Details: Interested candidates may share their updated CV, current salary, expected salary and notice period. Confidentiality Note: Further company and business details will be shared individually with shortlisted candidates during the recruitment process.
📌 Event Coordinator / Face of the Place – Mumbai
🏢 Saltae Hospitality
📍 Mumbai