Company Description The Grad Track is an end-to-end career guidance and university admissions platform designed for schools and independent education consultants. The platform securely centralizes student data, including personal details, grades, test scores, essays, and application documents, with integrated tools for application management.

The Grad Track prioritizes data confidentiality and transparency through dedicated logins for administrators, students, counselors, and parents.

Role Description The Operational Specialist is a full time entry level role based in Chandigarh. The role involves overseeing day-to-day platform operations, ensuring smooth onboarding and support for schools, counselors, and students.

Responsibilities include monitoring data integrity, managing user access, coordinating application and document workflows, and resolving operational issues promptly.

The Operational





Specialist will collaborate with sales and product teams to implement process improvements and support the rollout of new features. The role also involves preparing operational reports, maintaining documentation.

Qualifications

- Candidates should possess strong Analytical Skills to support data-driven operational decisions.
- Candidates should possess excellent Communication skills to interact clearly and professionally with schools, counselors, students, and internal teams.
- Candidate will support onboarding, demos, and relationship management with partner institutions.
- Degree in busCommerce, Arts, management, education, or a related field.
- Ability to work collaboratively and sincerity.
- Entry level position:Training and mentoring will be provided.

📌 Entry level - Operational Specialist (Chandigarh)
🏢 The Grad Track
📍 Chandigarh