Company Description Swevex Tech Solution (OPC) Private Limited is an independent IT, customer support, and e-commerce services company founded in 2020 and headquartered in Ranchi, India. The organization has grown from a small Business Process Outsourcing firm into a trusted provider with a diverse and expanding client base across multiple industries.

Swevex Tech

Solution delivers end-to-end e-commerce management, including seller onboarding, marketplace account management, catalog development, advertising, compliance, and performance optimization. The team collaborates with leading platforms such as Amazon, Flipkart, Meesho, and Alibaba.com to help sellers and brands establish and grow their online presence. Through technology-driven strategies and strong partnerships, the company enables businesses to streamline operations, improve efficiency, and achieve sustainable growth.

Role Description The Ecommerce Specialist is a full-time, on-site role based in Ranchi, responsible for managing and optimizing clients’ presence across leading online marketplaces. Day-to-day tasks include setting up and maintaining seller accounts, managing product catalogs, updating listings, monitoring inventory, and ensuring accurate pricing and content. The role involves analyzing performance metrics, running promotions or campaigns, coordinating advertising activities, and implementing strategies to increase sales and visibility.

The Ecommerce

Specialist will collaborate with internal teams and external stakeholders to resolve marketplace issues,



ensure compliance with platform policies, and deliver consistent customer support. The position requires proactive problem-solving, regular reporting on key performance indicators, and continuous improvement of e-commerce processes.

Qualifications

- Candidates should possess strong E-Commerce skills, including marketplace management, catalog handling, and familiarity with platforms such as Amazon, Flipkart, Meesho, and Alibaba.com.
- Candidates should possess solid Analytical Skills to interpret data, track KPIs, identify trends, and recommend actionable strategies for performance optimization.
- Candidates should possess excellent Customer Service abilities to handle queries, resolve issues, and support clients and customers professionally across channels.
- Candidates should possess effective Communication skills for clear written and verbal interactions with clients, marketplace support teams, and internal stakeholders.
- Candidates should possess Sales-oriented capabilities to support promotional activities, assist in pricing and positioning, and contribute to revenue growth.
- Relevant experience in e-commerce operations, digital marketplaces, or IT-enabled services is highly beneficial.
- A diploma or degree in business, marketing, IT, or a related field is preferred, along with proficiency in MS Excel and basic reporting tools.
- Ability to work in office in Ranchi, manage multiple tasks, and adapt quickly to changing marketplace requirements.

📌 Ecommerce Specialist (Ranchi)
🏢 Swevex Tech Solution
📍 Ranchi