Responsible for supporting online sales and e-commerce operations, including lead follow-up, product listing, promotions, customer coordination, and order tracking.
Key Responsibilities
- Follow up on online leads and support sales conversion.
- Manage product listings, descriptions, and website content.
- Support online promotions and sales campaigns.
- Coordinate with customers and internal teams to resolve queries.
- Track shipments, cancellations, and returns with warehouse/logistics teams.
- Maintain accurate records and ensure timely completion of tasks.
Requirements
- Any Graduate with 1–2 years of experience in E-Commerce, Online Sales, or Customer Relations.
- Good communication, coordination, and follow-up skills.
- Proficiency in MS Excel, Google Sheets, and computer applications.
- Positive typing speed, attention to detail, and ability to multitask.