Company Description Hotel Limon is a contemporary business hotel located in the buzzing heart of Gurugram, designed for travelers who value comfort, efficiency, and style. The hotel partners with leading corporate clients, making it a preferred stay option for professionals on work trips. Guests enjoy well-appointed rooms, high-speed Wi-Fi, and streamlined services that support productivity and relaxation.

With a lively, confidence-boosting atmosphere, Hotel Limon offers a smooth experience between meetings, travel, and downtime.

Role Description The Duty Manager is a full-time, on-site role based at Hotel Limon in Gurugram, responsible for overseeing daily hotel operations and ensuring a consistently high guest experience. This role includes supervising front office activities, coordinating with housekeeping and food & beverage teams, and resolving guest queries or concerns promptly and professionally.

The Duty Manager monitors service quality, manages shift schedules, and supports staff in delivering productive, courteous, and safe service throughout the property. Additional responsibilities include handling escalations,



ensuring compliance with hotel policies and procedures, and assisting in training team members to maintain operational standards.

Qualifications

- Strong guest service and hospitality skills, with the ability to handle guest issues and escalations calmly and effectively.
- Experience in front office operations, including check-in/check-out processes, reservation handling, and coordination with other departments.
- Team leadership and people management abilities, including supervising staff on shift and supporting a collaborative work environment.
- Operational and administrative skills, such as shift planning, report preparation, and adherence to hotel policies and safety standards.
- Excellent communication skills in English; additional local language proficiency is an advantage.
- Previous experience in hotel operations or a similar supervisory role is preferred.
- Diploma or degree in Hotel Management, Hospitality, or a related field is beneficial.
- Ability to work flexible hours, including weekends and holidays, based on operational needs.

📌 Duty Manager (Gurugram)
🏢 Hotel Limon
📍 Gurugram