Company Description Bajaj Finserv, founded in April 2007, is the financial services arm of the Bajaj Group and one of India’s fastest-growing, most diversified non-banking financial companies. The organization operates across lending, insurance, and wealth advisory, offering 24 products across 12 product lines to meet varied customer needs. Guided by a philosophy of striving for excellence rather than settling for good, Bajaj Finserv focuses on innovation, customer-centric solutions, and sustainable growth.

With a footprint spanning the length and breadth of India, the company provides team members with opportunities to grow in a dynamic, high-impact environment.

Role Description The Deputy Collection Manager is a full-time, in office role based in Kota, responsible for managing and optimizing collection operations for assigned portfolios. Day-to-day activities include monitoring overdue accounts, coordinating with field and tele-calling teams, and implementing collection strategies to reduce delinquency and improve recovery rates. The role involves reviewing account performance, analyzing data to identify trends, and recommending action plans for high-risk cases.

The Deputy Collection

Manager will ensure adherence to regulatory and company guidelines, maintain accurate documentation, and support continuous improvement in collection processes.



Collaboration with branch operations, customer service, and senior management is essential to meet collection targets while maintaining a professional and ethical approach.

Qualifications

- Candidates should possess strong collection and credit management skills, including experience with delinquency control, recovery processes, and portfolio monitoring.
- Candidates should possess analytical and reporting skills, such as data analysis, MIS reporting, and proficiency with spreadsheets or basic analytical tools.
- Candidates should possess communication and negotiation skills, including the ability to engage with customers, resolve disputes, and manage sensitive conversations professionally.
- Candidates should possess organizational and leadership skills, such as team coordination, time management, and the ability to drive performance against targets.
- Relevant qualifications include a bachelor’s degree in finance, business, commerce, or a related field, along with prior experience in collections or retail lending (NBFC or banking sector preferred).
- Additional beneficial skills include knowledge of local markets, familiarity with regulatory and compliance norms, basic computer proficiency, and the ability to work on-site in Kota with a focus on field operations.

📌 Deputy Collection Manager (Rajasthan)
🏢 Bajaj FinServ
📍 Rajasthan