Position Summary The Senior Database Operations & Production Support Engineer supports business-critical mortgage database services, production processes, data integrations, recurring reporting, and operational maintenance. The role combines hands-on SQL and application support with disciplined change execution, incident resolution, documentation, and coordination across business and technology teams.

Required Qualifications

- Hands-on experience supporting production databases and data-driven applications in a structured enterprise setting.

- Practical SQL and T-SQL skills for investigation, validation, data correction, cleanup, and operational reporting.

- Experience with SQL Server; exposure to Azure SQL is strongly preferred.

- Experience monitoring or troubleshooting ETL jobs, batch processes, scheduled reports, and file-based integrations.

- Working knowledge of incident, request, problem, and change-management practices.





- Ability to analyze production issues, assess risk, follow controls, document evidence, and communicate clearly with technical and business stakeholders.

- Strong documentation, handover, and knowledge-transfer discipline.

Preferred Qualifications

- Experience supporting mortgage, financial-services, servicing, treasury, compliance, or regulated reporting processes.

- Experience with ServiceNow or a comparable enterprise ticketing and change-management platform.

- Familiarity with SFTP, network file paths, job scheduling, ETL interfaces, and cross-platform data integrations.

- Experience with production support coverage models, operational runbooks, and recurring month-end or quarter-end processing.

📌 Database Operations and Production Support Engineer (Bengaluru)
🏢 FutureSoft INDIA
📍 Bengaluru