Lapak IT Solutions is looking for a dedicated Customer Support Executive Lead to join our growing team. If you enjoy helping people and want to guide a team to deliver excellent service, this is the perfect role for you.
What you will do:
- Lead and support the daily operations of the customer service team.
- Handle escalated customer questions and resolve issues smoothly.
- Train new team members and ensure high service standards are met.
- Track basic support metrics to keep the team on target.
What we are looking for (Required Skills):
- Great spoken and written communication skills.
- A strong problem-solving attitude with a customer-first mindset.
- Ability to guide a team and stay organized.
- Patience and a positive approach to handling customer feedback.
Job Details: Experience: 1 to 3 Years
Qualification: Graduate or post-graduate
Company: Lapak IT Solutions
Mode: In office (Indore)
Estimated Salary: 15000-20000 Rupees
📌 Customer Support Executive Lead (Indore)
🏢 LAPAK
📍 Indore
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