We are looking for enthusiastic and customer-focused Healthcare Associates to join our International Voice Process team. The candidate will be responsible for handling inbound and outbound calls from international patients, healthcare providers, and insurance representatives. The role involves providing healthcare-related assistance, verifying patient information, updating records, and ensuring a smooth customer experience while maintaining confidentiality.
Key Responsibilities
- Handle inbound and outbound calls from international patients and healthcare professionals.
- Assist patients with healthcare-related queries and appointment coordination.
- Verify patient details and update information in the system.
- Coordinate with healthcare providers and insurance teams.
- Provide accurate information regarding healthcare services and processes.
- Maintain skilled communication and customer service standards.
- Ensure patient confidentiality and comply with healthcare data privacy guidelines.
- Meet daily performance, quality, and productivity targets.
Eligibility Criteria
- Any degree / Undergraduate / Graduate candidates can apply.
- Freshers and experienced candidates are welcome.
- Good English communication skills are mandatory.
- Basic computer knowledge and typing skills.
- Willingness to work in US night shifts.
- Good interpersonal and problem-solving skills.
Job Highlights
- International Voice Process.
- 5 Days Working.
- Fixed Night Shift.
- Attractive Salary Package.
- Freshers and Experienced Candidates Welcome.
- Professional Training Provided.
- Career Growth Opportunities.
Skills Required
- Excellent verbal communication in English.
- Customer handling and problem-solving skills.
- Basic MS Office and computer knowledge.
- Ability to work in a team-oriented environment.
- Good listening and communication skills.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Customer Support Associate (Coimbatore)
🏢 Ranjitha tex
📍 Coimbatore
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