We are hiring Customer Service Associates (Voice Process) located in Sector 62, Noida.

Eligibility & Requirements

- Education: Graduates and Undergraduates are welcome to apply.
- Experience: Minimum 6 months of on paper experience in any domain.
- Communication: Excellent verbal communication, customer-handling, and problem-solving skills.
- Technical Skills: Basic computer proficiency, working knowledge of MS Office, and a typing speed of at least 20 WPM with 80% accuracy.
- Work Schedule: 5 days working with 2 days split rotational offs
- Free Transport: Two-way transportation provided for a hassle-free commute

Salary & Financial Incentives Salary is structured based on your total experience, with an exclusive 20,000 Loyalty Bonus paid out after completing 6 months on the job.





- 6 to 12 Months Experience: 3.5 LPA CTC
- 12 to 23 Months Experience: 3.75 LPA CTC
- 24+ Months Experience: Up to 4.0 LPA CTC

Key Responsibilities

- Respond to inbound customer enquiries using cloud-based tools to review accounts and research policies.
- Deliver timely, accurate, and qualified customer service while documenting all actions in the database.
- Turn around difficult customer interactions positively and escalate issues using the correct channels.
- Maintain the required daily productivity and quality standards.

📌 Customer Service Associate || Voice Process || (Noida)
🏢 Red Hibiscus Info Solutions
📍 Noida