Company Description FLAVORARC FOODS PVT LTD operates in the food industry, focusing on delivering quality products and building strong relationships with customers and business partners. The company values innovation, consistency, and customer satisfaction in all aspects of its operations. Team members are encouraged to collaborate, share ideas, and support continuous improvement.

Working at FLAVORARC FOODS PVT LTD offers opportunities to contribute to a growing organization and develop professionally in a dynamic market.

Role Description The Customer Relationship Management Manager is a full-time, in office role based in Thamarassery. This role is responsible for developing and executing CRM strategies to enhance customer engagement, retention, and lifetime value. Day-to-day tasks include analyzing customer data, segmenting markets, tracking sales performance, and identifying opportunities to improve customer experience.

The manager will collaborate with sales and marketing teams, oversee CRM projects, maintain accurate customer records, and ensure timely follow-up on inquiries and feedback. The role also involves preparing reports, presenting insights to leadership,



and supporting the implementation and optimization of CRM tools and processes.

Qualifications

- Candidates should possess strong Analytical Skills and experience using data to generate customer insights and performance reports.
- Candidates should possess effective Communication skills, including the ability to present findings and collaborate with cross-functional teams.
- Candidates should possess Sales-related skills, with an understanding of customer acquisition, retention, and relationship-building.
- Candidates should possess Market Segmentation skills to define customer groups and tailor strategies for different segments.
- Candidates should possess Project Management skills to plan, execute, and monitor CRM initiatives within set timelines and budgets.
- Experience with CRM software and customer databases is highly beneficial.
- A bachelor’s degree in Business, Marketing, Management, or a related field is preferred.
- Ability to work on-site in Thamarassery, manage multiple priorities, and maintain a customer-focused mindset.

📌 Customer Relationship Management Manager (Thamarassery)
🏢 Flavorarc foods
📍 Thamarassery