We are looking for friendly and motivated Telecallers to support our e-commerce customers. You will speak with customers over the phone, answer questions about orders and products, and help resolve basic issues.
Responsibilities
- Make and receive customer calls.
- Provide information about products, offers, orders, payments, and delivery.
- Help customers with order-related questions and basic complaints.
- Follow up with customers when needed.
- Record call details and customer feedback accurately.
Requirements
- 10th pass or 12th pass.
- Freshers are welcome.
- Explicit communication and a polite phone manner.
- Basic reading, writing, and computer or smartphone skills.
- Willingness to learn and work in a team.
- Knowledge of the local language is an advantage.
Training will be provided. Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Care Executive/ Telecalling Executive (Thiruvananthapuram)
🏢 ONE SHOPPY
📍 Thiruvananthapuram
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