- Handle customer queries and provide timely resolutions.
- Communicate with customers through calls, emails and other communication channels.
- Maintain accurate customer records and update CRM databases.
- Follow up with customers regarding queries, requests and service-related matters.
- Coordinate with internal departments to ensure smooth customer service.
- Prepare and maintain daily reports using MS Excel.
- Ensure a positive customer experience through professional communication and follow-ups.
Required Skills
- Excellent verbal and written communication skills.
- Good working knowledge of MS Excel.
- Basic computer and MS Office knowledge.
- Strong interpersonal and customer-handling skills.
- Positive coordination and follow-up abilities.
- Positive attitude, willingness to learn and attention to detail.
Eligibility Criteria
- Freshers are welcome to apply.
- Graduate candidates preferred.
- Candidates with good communication and Excel skills will be given preference.
- Immediate joiners preferred.
Compensation CTC: 2.4 LPA
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Interested candidates can share their updated resumes along with their contact details.
Note: This is an urgent and exclusive hiring requirement. Shortlisting and interviews will be conducted on priority.