Company Description Salary Now Fintech is a trustworthy financial technology company that provides fast-track loan solutions for individuals facing urgent financial needs. The organization focuses on supporting people during unplanned life events and emergencies by offering accessible and timely credit options.

Salary Now aims to simplify the lending process with efficient, user-friendly systems that reduce stress for customers in crisis. The company positions itself as a reliable partner that customers can depend on when they need financial assistance the most. Team members contribute directly to delivering responsive, compassionate financial services.

Role Description This is a full-time, on-site Collections Executive role based in Okhla.

The Collections

Executive will contact customers regarding outstanding payments, follow up on overdue accounts, and ensure timely collections in line with company policies.

Responsibilities include reviewing account status, identifying and resolving payment issues, negotiating payment plans where appropriate, and maintaining accurate records of all interactions. The role involves coordinating with the finance team to update account information, preparing collection reports, and escalating complex cases as needed.

The Collections





Executive is expected to manage daily call targets, adhere to compliance and regulatory requirements, and maintain professional, respectful communication with all customers.

Qualifications

- Candidates should possess strong Credit Control and Debt Collection skills to manage overdue accounts and negotiate effective repayment solutions.
- Candidates should possess excellent Communication skills to interact professionally with customers and internal stakeholders.
- Candidates should possess solid Analytical Skills to interpret account data, assess payment risks, and prioritize collection efforts.
- Candidates should possess a foundational understanding of Finance to work with lending terms, repayment schedules, and basic financial calculations.
- Relevant experience in collections, customer service, or financial services is beneficial.
- Ability to work on-site in Okhla, meet performance targets, and maintain high ethical and compliance standards.
- Proficiency in common office and CRM tools, with strong attention to detail and record-keeping.
- A diploma or degree in finance, business, or a related field is preferred but not mandatory for candidates with robust relevant experience.

📌 Collections Executive (Okhla)
🏢 Salary Now Fintech
📍 Okhla